Local Shipping + Fulfillment
All orders placed on www.rescueflats.com proudly ship within the USA, so you never have to worry about unexpected customs fees or delays.
All orders are shipped via UPS, FEDEX, or USPS. In stock products ship out the next business day. Pre-order products will be delivered to the shipping address on or before the guaranteed delivery date list on the product page.
Shipping Time + Tracking
Delivery is approximately 10 days (or 5-7 business days). You will receive an email with your tracking number once your package ships, so you always know where your package is at. We do not offer Rush Shipping options at this time, but you may be able to find a store near you that carries Rescue Flats.
Damaged or Lost Shipments
We take special care to ensure your Rescue Flats arrive perfectly and on time for your big event. Rescue Flats products are carefully protected when packaged for shipping. In the rare case that an order arrives damaged or is missing, we will provide a replacement once your case has been reported and reviewed. Damaged or defective items must be reported within 14 days of delivery. To report a damaged or missing item please email us at firstname.lastname@example.org and include your order number, full name and explanation of the issue.
Canada & International: Please visit our Canadian Shop ca.rescueflats.com
U.S. Territories: We are unable to ship to U.S. Territories (Puerto Rico, U.S. Virgin Islands, Guam, Northern Mariana Islands, American Samoa.)